A.I.M Commercial Services Ltd – Privacy Statement

In the regular course of operating A.I.M Commercial Services Ltd, company number 06515646, acquires personal data by interaction and communication with various third parties (including individuals). A.I.M Commercial Services Ltd takes seriously its

obligations to protect such personal data. As evidence of its commitment to privacy, A.I.M Commercial Services Ltd has established this Privacy Statement to articulate the privacy and data protection principles that guide A.I.M Commercial Services Ltd

in the operation of A.I.M Commercial Services Ltd.
This Privacy Statement (together with the A.I.M Commercial Services Ltd Terms and Conditions, any additional data protection policy we may issue from time to time and any other related documents we provide to you) are designed

to accomplish the following specific objectives:

Increase awareness of regulatory, legal, and corporate requirements for handling and protecting personal data
Set forth minimum guidelines for the collection, use, sharing, protection and other processing of personal data
Enable A.I.M Commercial Services Ltd to meet business, legal, and regulatory responsibilities relating to personal data.
For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679 (the “Regulation”) A.I.M Commercial Services Ltd is the Data Controller and Data Processor of the personal data provided to us about you.
This Privacy Statement does not create legal rights for third parties and is not a contract.

Collection of Personal Data
A.I.M Commercial Services Ltd will directly collect personal data of individuals who:
Browse the A.I.M Commercial Services Ltd website
Request A.I.M Commercial Services Ltd accounts on the A.I.M Commercial Services Ltd website
Contact us (including through social media)
Are the nominated contact for A.I.M Commercial Services Ltd for legislative audits
Are customers of A.I.M Commercial Services Ltd for professional training
Are customers of other services A.I.M Commercial Services Ltd provides either directly or through the A.I.M Commercial Services Ltd

The personal data you give us/that we will process may include:

your name and job title
Contact details including your postal address, e-mail address, phone number
Payment details including your financial/bank and credit card information
Driving details including, your driver licence number, Driver Certification of Professional Competence qualification card
Training records    

By visiting the A.I.M Commercial Services Ltd website we will automatically collect the following information:
Technical information, including the Internet protocol address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, information through platforms you use; and
Information about your visit to the A.I.M Commercial Services Ltd website, including the full Uniform Resource Locators, clickstream to, through and from the A.I.M Commercial Services Ltd website (including date and time), page response

times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
We work closely with third parties to whom we may provide and receive information about you. These third parties include:
Training providers delivering training on behalf of A.I.M Commercial Services Ltd
Analytics and search information providers

DVLA Driver Licencing

Continental Tachograph analysis-Tis-Web
We will not collect personal data from persons under the age of 16.

Purposes of Processing Personal Data
We will use the information you give to us or that we collect about you to:

Carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
Ensure we comply with our reporting and legal requirements
Provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about
Notify you about changes to our service
Ensure that content from the A.I.M Commercial Services Ltd website is presented in the most effective manner for you and for your computer
Administer the A.I.M Commercial Services Ltd website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
Improve the A.I.M Commercial Services Ltd website to ensure that content is presented in the most effective manner for you and for your computer
Allow you to participate in interactive features of our service, when you choose to do so
Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you
Make suggestions and recommendations to you and other users of the A.I.M Commercial Services Ltd website about goods or services that may interest you or them

Legal Basis for Processing of Personal Data
We process your personal data because:

It is necessary to do so to perform the services we are to provide to you
We have your express consent
A.I.M Commercial Services Ltd obtains consent from or provides other choices to individuals regarding the processing of their personal data when required by applicable law. A.I.M Commercial Services Ltd also appropriately

communicates any choices available to individuals with respect to A.I.M Commercial Services Ltd’s sharing of their personal data with third parties or access to their personal data by third parties.
Specifically, when consent or choice is required or otherwise determined to be appropriate, A.I.M Commercial Services Ltd:

Requests the consent of the individual using a type of consent (opt-out or opt-in, implicit or explicit) or other choice mechanism that is appropriate in light of applicable requirements.
As appropriate, informs individuals of the consequences for failing to consent or to provide their information.
As appropriate, informs individuals regarding how they can change their consent decisions or choices.
Processes an individual’s personal data in a manner that is consistent with consent or other choices exercised by the individual.

Disclosure of Personal Data
A.I.M Commercial Services Ltd may share personal data with third parties as required for reasonable business purposes (in accordance with applicable legal requirements) including:
Certification bodies
Office of the Traffic Commissioner
The police (on a case by case basis for prevention and detection of crime)

Continental-Tachograph Analysis
Suppliers/sub-contractors for the performance of any contract we enter into with you or them (including third parties who deliver e-mails to you on our behalf)
Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others or those who run events
Analytics and search engine providers that assist us in the improvement and optimisation of the A.I.M Commercial Services Ltd website
Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

Duration of Retention of Personal Data
We will not hold your personal data for longer than we consider necessary for reasonable business purposes or as authorised by an individual.
A.I.M Commercial Services Ltd will hold training data for the duration of the course’s validity and for six months thereafter, following which the training record will be retained but anonymised.
A.I.M Commercial Services Ltd will remove user accounts after fourteen months of inactivity.
A.I.M Commercial Services Ltd data removed/anonymised either due to expiry or user request will be present in system backups for a further 3 months before it is completely irrecoverable.

You have the right to ask us to stop using your personal data in relation to marketing at any time by contacting us in accordance with our contact details below.

Data Access
The Regulation gives you the right to access information held about you. Where required by applicable law or otherwise appropriate, A.I.M Commercial Services Ltd provides individuals with appropriate access to the personal

data about them that is maintained by A.I.M Commercial Services Ltd and the ability to correct the data, as applicable.

Further to this, A.I.M Commercial Services Ltd will:

Respond to requests for access to personal data made through appropriate channels in a timely manner.
Authenticate individuals requesting access before allowing access to or providing personal data.
If applicable, provide a reason to the individual for denying access, with a point of contact for further inquiry.
Your right of access can be exercised in accordance with the Regulation by email request to sales@aimcommercialservices.com
In some situations you will have the right to ask us not to process your information for any purpose. Where relevant you can exercise this right at any time by contacting sales@aimcommercialservics.com
Data Security
We take appropriate technical and organisational security measures to prevent unauthorised access and to ensure that the personal data we hold as Data Processor is kept secure.
All information you provide to us is stored on our secure servers, or those of our sub-contractors, within the European Economic Area (“EEA”).
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the A.I.M Commercial Services Ltd website, you are responsible for keeping this password confidential.
The A.I.M Commercial Services Ltd website may, from time to time, contain links to and from the websites of our partner networks, advertisers. If you follow a link to any of these websites, please note

that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Web Browser Cookies
The A.I.M Commercial Services Ltd website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them

User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the A.I.M Commercial Services Ltd website may not function properly.

Changes to this Privacy Statement
Any changes we make to this Privacy Statement in the future will be posted on this page and, where appropriate, notified to you by e-mail or through the A.I.M Commercial Services Ltd social media.

Complaints, Questions and Comments
If you have a complaint about the way in which we collect, process and store your personal data which you do not feel can be resolved by contacting us, you have the right to complain to

the Information Commissioners Office.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@aimcommecialservices.com

Useful links
A.I.M Commercial Services Ltd Terms and Conditions